Ordering & Payment Policy - The Glim Store

At The Glim Store, we strive to ensure a seamless shopping experience for you. This policy outlines our procedures for order confirmation, payment, and product availability.

Order Processing & Product Availability

We make every effort to process your order promptly and efficiently. However, please note that all orders are subject to product availability. While we aim to fulfill every order, if an item you have purchased is out of stock, our team will contact you to offer an alternative product of a similar design, style, or color within the same price range.

We appreciate your understanding that we are not responsible for delivery delays resulting from product unavailability. To ensure a smooth process, please respond to any requests for order confirmation. If we do not receive a timely response, your order may be canceled without prior notification.

Payment Information

We offer a range of secure payment options for your convenience:

1. Online Payments:
Customers can make payments through the secure methods available on our website using all major debit/credit cards.

2. International Orders:
All international orders are processed and shipped only after full payment has been received.

3. Domestic Orders (Within Pakistan):
We offer Cash on Delivery (COD) for orders up to PKR 60,000. For orders exceeding this amount, a partial advance payment is required to confirm your purchase.

4. Custom/Personalized Orders:
For all custom or personalized orders (including custom stitching), a 100% advance payment is mandatory before processing begins.